Privacy Policy

Here at Focusing Resources we take your privacy seriously, and we will only use your personal information to administer your account and to provide the products and services you have requested from us, and in some cases to offer you information by email about other products and services we think you would be interested in. You are always free to opt out of those emails.

In order to successfully process orders and communicate with you about other opportunities that may be of interest to you, we collect the following types of data: names, addresses, phone numbers, email addresses, credit card numbers (during the checkout process).

Data is shared with providers who help us deliver your products and services. These providers include: Infusionsoft, Gmail, Zoom, Zapier, Ruzuku, WordPress, Google (forms and sheets), PayPal, Square, Acuity, MYOB, Speaker Fulfillment Services, and Amazon Advantage. Additionally, participants in Treasure Maps Retreats may have contact information shared with retreat venue in order to facilitate their stay.

We will never share your personal information, including your email address, with any other person or organization beyond the apps and providers we contract with in order to best serve you.

If you would like to review your data, request corrections, request that we remove your data from our records, or withdraw consent for us to use your information, please email us at isabella@focusingresources.com

Our website uses cookies to ensure you get the best experience. Not sure what cookies are? You can learn about them here: https://cookies.insites. com. Prefer to disable cookies? Here’s a handy site that shows you how based on the browser you use.

Changes to this privacy policy will be updated here and can be accessed at any time.

You have the right to request access to your data. You have the right to delete your data. You have the right to request corrections be made to your data. You have the right to withdraw consent to store data. You have the right to lodge complaints with a supervisory authority.

This privacy policy is in effect as of May 17, 2018. Should you have any questions about this policy, please email us at info@focusingresources.com.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.