Privacy Policy

Here at Focusing Resources we take your privacy seriously, and we will only use your personal information to administer your account and to provide the products and services you have requested from us, and in some cases to offer you information by email about other products and services we think you would be interested in. You are always free to opt out of those emails.

In order to successfully process orders and communicate with you about other opportunities that may be of interest to you, we collect the following types of data: names, addresses, phone numbers, email addresses, credit card numbers (during the checkout process).

Data is shared with providers who help us deliver your products and services. These providers include: Infusionsoft, Gmail, Zoom, Zapier, Ruzuku, WordPress, Google (forms and sheets), PayPal, Square, Acuity, MYOB, Speaker Fulfillment Services, and Amazon Advantage. Additionally, participants in Untangling Retreats may have contact information shared with retreat venue in order to facilitate their stay.

We will never share your personal information, including your email address, with any other person or organization beyond the apps and providers we contract with in order to best serve you.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example:

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

CCPA

We do not sell your personal information to third parties. As required by the California Consumer Privacy Act (CCPA), we include a ‘Do Not Sell My Personal Information’ link on our website for transparency. However, please be assured that we do not engage in the sale of personal data. If you have any questions or concerns, please contact us.

Cookie Policy

Effective Date: 25-Mar-2025
Last Updated: 25-Mar-2025

 
What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

 
How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

 
Types of Cookies we use
 
Manage cookie preferences
Cookie Settings

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.

 

Cookie Policy Generated By CookieYes – Cookie Policy Generator.

Changes to this privacy policy will be updated here and can be accessed at any time.

You have the right to request access to your data. You have the right to delete your data. You have the right to request corrections be made to your data. You have the right to withdraw consent to store data. You have the right to lodge complaints with a supervisory authority.

This privacy policy is in effect as of May 17, 2018. Should you have any questions about this policy, please email us at info@focusingresources.com.

If you would like to review your data, request corrections, request that we remove your data from our records, or withdraw consent for us to use your information, please email us at isabella@focusingresources.com