Other Affiliate Resources
FAQs
We offer a variety of items through our commission program and are continuing to add more over time. Each item has its own ratio of commission. If you have already signed up to be an affiliate with us, you can find a complete list of available items and rates paid for the sale of each item by logging into your Infusionsoft Referral Partner Center and clicking on the “My Commission Structure” link.
Commission payments are sent directly to your PayPal account in U.S. Dollars.
You’ll receive your commissions around the 30th of each month for sales made two months prior.
For example, around March 30th you’ll receive your commission payment for sales made in January. Around August 30th you’ll receive your commission payment for sales made in June. (And so on.)
This payment schedule allows us to ensure that all customer payments are collected, processed, and any returns/cancellations have been addressed, before sending out your commission payments.
Please note that items ordered on installment are paid in increments based on the number of installments. So if you refer a customer who signs up for the Path to Lasting Change, Parts One & Two on our 8-pay installment plan, you will receive 1/8th of the commission credited to your statement two months after the payment is received by us. For example, Jane signs up for the installment package and makes her first payment on June 10th. You receive 1/8th of the commission on the package around August 30th. Her next payment is in July, and you receive 1/8th of the commission around September 30th, and so on until all 8 installments are paid. If the customer subsequently withdraws from the package or stops their payment plan, commission payments will stop as well.
Note: Payments are made around the 30th of each month. From time to time they may arrive a few days earlier or later depending on our workflow.
Yes. You need a PayPal account to receive payment for your commissions. If you don’t have one, you can sign up by clicking here.
If you need to change the email address that we use to send your commission payments (the email address associated with your PayPal account), contact us at shannon@focusingresources.com. Please provide your old PayPal email address and the updated PayPal email address. We’ll take care of making the change for you.
No. You can only earn commission when someone else makes purchases using one of your affiliate links. Commissions are not paid out on purchases that an affiliate makes.
Commissions may seem to “disappear” from your ledger if we refunded a customer, if payments did not clear, or if any of the commissions in your ledger were from purchases you made on your own links. This can also happen if the party referred to us becomes a scholarship recipient. Scholarship purchases are excluded from the commission program.
That typically means either that the purchaser’s payment has not yet processed, or that the payment was not able to be completed for some reason. Commissions appear in your ledger only after payment has successfully completed.
No. We can only pay commissions on purchases that people make from your affiliate links. You can help alleviate this problem by consistently using your affiliate links when talking about our courses and products.
No, I’m sorry. We work hard to make sure the affiliate system is working properly and fairly. To ensure that the system is as fair as possible, we cannot under any circumstances make exceptions to grant commissions on orders made through links other than your affiliate link. Even if it was an accident, and even if the person is a friend of yours – we cannot change the affiliate (if any) to whom the commission credit is given. No exceptions can be made to this at all. We appreciate your understanding.
No, the people you refer will get our regular prices, just like all our customers. Because you referred them, part of what they pay will go to you. So we get less… but that’s OK.
Thanks for checking. Scholarship purchases are ineligible for commission payments.
No, that’s not necessary. As long as they clicked your affiliate link and then made their purchase, you automatically get credit. No need to call or email us.
Right now we only have a limited number of items available for affiliate commission. If someone buys one of those items based on your referral, you’ll receive credit for that commission. If they buy an item that is not yet available for our referral partner commission program, no commission will be paid. We do plan to add more items to our commission program on a continual basis.
No, you don’t have to have a website. And you don’t need a big email list. You can use your affiliate links in emails to friends and family, messages to your email list, or social media updates (via Facebook, Twitter, etc).
If you need help understanding HTML links, try this detailed explanation.
If you’re still unsure, or you just want some help getting things set up, check out Fiverr, or UpWork for someone you can hire.
Be sure to look for someone with basic HTML skills. Please note that Focusing Resources and our staff are unable to provide individual HTML assistance and troubleshooting.
If you want to shorten a link, we recommend bitly.com.
You can find everything you need to promote our courses and products on our Referral Partner Promotion Resources page.
Here’s a page full of tips and ideas to help you get going.
If your question isn’t answered here, please contact us. We’d be happy to help you!
